Almost everything ordered through our checkout* here at entergallery.com has FREE DELIVERY WORLDWIDE!
Our only exception is if you live outside the UK and wish to buy framed artworks. Then an additional shipping cost does apply.
In this instance, we will contact you to discuss the additional shipping cost. At this point you can choose either to pay the additional shipping charge or have the artwork despatched unframed at no extra cost (if you have already paid for framing, we will be happy to refund this cost).
Customers inside the UK, ordering framed artworks, will have FREE DELIVERY.
*Please note: All other orders, including those placed at our high street galleries or where additional items may be added after checkout or where the total amount paid is reduced for any reason, after the online checkout is complete, may incur additional delivery charges. Our gallery staff will inform you of any charges, before completing your order.
Approximate Despatch Times
We aim to despatch unframed stock items within 2 to 3 working days, with the vast majority of our items despatched within 14 days.
If you have requested framing for your artwork, most orders are despatched within 2 to 4 weeks, although please allow up to 6 weeks.
If your order takes longer than 7 days to despatch, we will email you to let you know the expected despatch date.
If you have any queries about the despatch of your order, please open a Live Chat in the bottom right-hand corner of this page.
Usual Delivery Times After Despatch
- UK Royal Mail or courier around 1-2 days
- EU Air Mail approximately 5-10 days
- Worldwide Air Mail approximately 10-14 days
Complete your artwork with a hand-crafted frame, find out more. Our expert Art Advisors can provide you with a quote and provide price options for delivery. To find out more, call our gallery on +44 (0)1273 724829.
If you choose to add custom framing with your order, this hand crafted process takes approximately 14 days to complete. We will keep you updated on your order, by email. Framed items are delivered either by our own delivery service or a specialist courier. You will be contacted to arrange a convenient time for delivery.
How we package your order:
All unframed prints are hand rolled in craft paper and shipped in our ridged postal tubes, to ensure full protection through the postal system.
To ensure your framed artwork arrives with you in pristine condition, each artwork is carefully hand wrapped with bubble wrap, with foam corners added for extra protection. Your order is then hand delivered either by our own driver or with a specialist courier service. Both are highly experienced, experts in delivering artwork safely and securely.
Return your framed art packaging in person, back to our Brighton gallery and receive a FREE Gift Voucher!
If you are able to call into our Brighton gallery and return all the packaging for your framed art, you’ll receive a £10 Gift Voucher for one artwork or a £25 Gift Voucher for multiple artwork packaging. We then arrange recycling and reuse as part of our sustainable gallery initiative.