Job Vacancies

Ecommerce Manager

£35-£40k + benefits
Full time, permanent
Based in Brighton

Posted: August 2020

As E-Commerce Manager you will play a pivotal role in taking our gallery business to its next level of growth. You will be responsible for building out our brand message of accessible art across all digital touch points and the customer experience within our retail environment.  

Your key focus will be to manage and develop internal systems and grow the digital team to achieve targets for leads and sales online, driving profitability.  You will work alongside the Gallery Director and Operations Director to ensure marketing is consistent and effective across the business.  

Essential Skills and Experience:

  • 3+ years experience of management within rapidly growing e-commerce businesses
  • Experience of building marketing strategies to achieve sales, marketing contacts targets / ROI
  • In-depth knowledge of Shopify CMS and Hubspot (or very similar systems), including reporting, segmentation and configuration of targeted communication flows to maximise conversion.
  • Experience of managing complex email campaigns including creation and segmentation for optimal targeting.
  • Delivering engaging, rich, on brand SEO editorial across all channels with a copy-writing team.
  • Delivery of a successful paid search strategy in-house or with an external agency, with continuous monitoring for improvements.
  • Close management of social media channels, to reflect core brand values and achieve significant growth of engagement, followers and conversions.
  • Close analysis of analytics reports to make website and marketing strategy improvements.
  • Forensic attention to detail, monitoring systems to spot trends and diagnose issues before they become a problem.
  • Experience of managing global online sales, working with currency, tax and postage issues specific to different countries.
  • Investigating and releasing held website orders.
  • Strong knowledge of Excel for data manipulation, cross referencing & verification
  • Working with development agencies to improve website UX within budget.
  • Has a can-do attitude with a strong problem solving mindset

What we offer

  • 28 days holiday (inc. Public Holidays) p.a. 
  • 5 Well-Being Days per annum
  • Contributory Pension
  • A creative space to work from
  • Staff discount

 

To apply, please send your CV and accompanying letter to:

jessica@entergallery.com

 

Gallery Sales Consultant 

£20k+ (depending on experience), plus benefits
Full time, permanent
Based in Brighton

Posted: September 2020

We looking for an enthusiastic, outgoing and engaging individual to deliver sales at our busy Brighton gallery. If you possess these qualities, then we would like to hear from you:

Recent face-to-face retail or customer services experience of at least 1 year, ideally with a premium brand.

A proven drive to achieve targets for sales and new leads.

The ability to maintain up-to-date knowledge of large amounts of inventory and upcoming print releases.

To quickly learn how to understand our clients and their interests, to match them with their perfect artwork and the confidence to achieve closure of sales.

Managing the processing of transactions, framing details and invoice creation, using our EPOS and CRM systems.

Answer questions from email, text, phone and live chat, within set deadlines.

Knowing when to escalate larger deal requests and customer complaints.

A good knowledge of Microsoft Office Suite and an ability to work with EPOS and CRM systems is required, ideally Shopify and Hubspot.

To have a passion for art and be an ambassador for the Enter Gallery brand.

  

Please send CVs and a covering letter to:

jessica@entergallery.com